Maintenance & Operations

The Technixs staff has gained valuable experience in field Operations maintenance and the setup and launch of Competitive Local Service and Long Distance transmission networks throughout the USA.
Local Service is being delivered via Class 5 traditional and "softswitch" switching technology across either owned fiber optic or wireless transport facilities or leased capacity. Long distance networks are almost exclusively owned fiber or leased (dark fiber) optical systems.

Data network components such as servers, switches, routers and hubs are very reliable, yet require vigilance to insure that, when they fail - either hardware or software - that backup copies and hardware are available and procedures are in place to repair the fault without further disrupting users.

Once the switch and network elements are in place, various test plans are implemented to ensure full functionality of the switch, transport network, process, and local staff. The lessons learned and insights gained from the launched (in-service) cities contribute greatly to our body of knowledge and its attempt to assist Field Operations staff in understanding processes and issues.
 

Introduce Local Operations staff in the new cities to be launched to the plans and processes developed to assist them in achieving a successful launch. Provide a comprehensive contact list for people from various other departments with a description of their functions and how they affect the service delivery process. Description of a training curriculum to prepare local staff for the successful delivery of the local service product. Listing of the tools, equipment and hardware each site requires. Call Through Testing, AMA Switch certification, and Alpha Testing.

Methods of Procedure (MOP):

Our Expertise: System Turn-Up Traffic Cutover Preventative Maintenance Power Systems Upgrades Circuit Troubleshooting Cable Locating and Marking Cable Protection and Restoration

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